Frequently Asked Questions
Expert support for your culinary journey.
Where are WÜSTHOF knives manufactured?
Since 1814, every WÜSTHOF knife has been expertly crafted in Solingen, Germany, known as the 'City of Blades,' ensuring the highest standards of quality and precision.
How should I clean and maintain my knives?
To preserve the edge and quality of the steel, we recommend hand-washing your knives with warm, soapy water and drying them immediately. Never place them in a dishwasher.
What is the WÜSTHOF warranty policy?
We offer a limited lifetime warranty on all our knives against defects in material and craftsmanship, reflecting our commitment to enduring excellence.
How often should I sharpen my WÜSTHOF knives?
We recommend regular honing with a sharpening steel before each use to maintain the edge, and professional sharpening or use of a WÜSTHOF sharpener once or twice a year depending on usage.
What is your return policy for online orders?
You may return unused items in their original packaging within 30 days of delivery for a full refund. Please note that customized or engraved items are final sale.
Do you offer international shipping?
Yes, we ship to a wide variety of countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.