Returns & Exchanges
WÜSTHOF stands behind the precision and quality of our cutlery, offering a 30-day return window for items in their original, unused condition. We are committed to ensuring your kitchen is equipped with the perfect tools for your culinary journey.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to your original packaging.
Ship Your Package
Drop off your package at the designated carrier location, ensuring all original blade guards and documentation are included inside.
Receive Your Refund
Once our quality control team inspects the returned cutlery, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing